MimioConnect FAQs

1. How do I sign up to become a member of MimioConnect?

2. I signed up for MimioConnect, but I did not receive a password.

3. How can I change my MimioConnect password? The password that was emailed to me no longer allows me to log into MimioConnect.

4. Why should I fill out more than my name and email address on my MimioConnect profile?

5. How do I find lessons for my grade or subject area?

6. When I find a lesson that I would like to use with my students, how do I download that lesson from MimioConnect?

7. How do I upload and share my best lessons on MimioConnect?

8. What is "Ask a Master," and how do I post a question?

9. How can I contact the MimioConnect staff?

10. How can I get automatic MimioConnect updates?

11. How do I download interactive lesson files from MimioConnect? Where do they go when I download them?

12. What is the difference between INK and MCF files?

13. How do I open INK files that I download from MimioConnect?

14. How do I open MCF files that I download from MimioConnect?

15. How can I export my Gallery files so that I can share them with other teachers and on MimioConnect?

16. How can I add content to my MimioStudio Gallery?

17. How do I import a Word, PDF, or PowerPoint document into MimioStudio Notebook? How can I make it bigger?

18. How can I save my INK files as other types of files?

19. Are you having difficulty calibrating your Mimio in interactive mode? If so, you may be experiencing problems with interference.

20. How can I create a Group?

21. Can more than one person be Administrator for a Group?

22. Can I add members to my Group or do they need to add themselves?

23. I would like educators similar to me to find and join my Group. How can I make that happen?

24. As a Group Administrator what can I do encourage other Group members to share their best interactive lessons and to contribute ideas within my Group?

25. If I add a lesson while in a Group, can I still share that lesson with all of MimioConnect?

26. What is the difference between a Group Administrator and an Administrator designated by a Group Administrator?

27. If I delete my Group, will all forum postings, files, and lessons associated with that Group be deleted?

28. How can I import Word and PowerPoint Files into Mimio Studio for Mac?

29. Can you show me how to attach a MimioTeach system to my whiteboard with brackets?

30. Can you show me how to attach a MimioTeach system to my whiteboard without brackets?





1. How do I sign up to become a member of MimioConnect?

To become a member, just create a free MimioConnect account. It’s an easy process. As a member, you will be able to "connect" with other educators. You can also build your interactive resources and classroom technology skills by networking in subject-related MimioConnect Groups.

To create an account, log into MimioConnect.com using your Web browser. On the right-hand side of the home page, find the table with the heading Please Log In, and click on Not a Member. The next screen will ask you to enter a user name and your email address. Be sure to note which email address you enter. You will shortly receive an email at that address from donotreply@MimioConnect.com, containing your login information. (If you do not find anything from donotreply@MimioConnect.com in your inbox, check your spam folder.)

Follow the directions in the email to log into MimioConnect. Next, click on the green link to read the Terms of Use, and check the box next to “I agree to terms” at the bottom of the screen. Finally, click on Create New Account.

At this point you should see a MimioConnect thank-you screen. To log in, return to the MimioConnect home page and enter your user name and new password in the Please Log In table. Click on the yellow >> to the right of your password, and you’re in!

Please note that the password supplied in the email is only good for one-time access. The first time you log into MimioConnect you should access your profile and change your password before logging off.

Welcome to MimioConnect.com!

2. I signed up for MimioConnect, but I did not receive a password.

Check your email (the address you entered during registration) for a message from donotreply@MimioConnect. If you do not find this message in your inbox, check your bulk or junk mail (some networks may classify this email as spam). If you still cannot find the message, click on the “Contact Us” link at the top right of the MimioConnect home page to request help in setting up your account.

3. How can I change my MimioConnect password? The password that was emailed to me no longer allows me to log into MimioConnect.

The password that you received in the email will only work the first time you log into MimioConnect. You must change your MimioConnect password after your first login session. Follow these steps to change your password:

  1. Click on “View My Profile” under “Your Stats” in the “Welcome Back” table. The next page will display the profile information you entered for your MimioConnect account.
  2. Under “My Profile,” click on “Edit Profile” (located on the right-hand side of the page).
  3. On the “Edit Profile” page, enter a new password, then type it in again to confirm it. Click on “Update” at the bottom of the screen, and your password has been changed.

4. Why should I fill out more than my name and email address on my MimioConnect profile?

You are not required to fill in more than your name and email address on your profile, but doing so makes our community of Mimio users that much stronger. Other MimioConnect members are interested in "connecting" with similar users for mutual support. It's great to be able to network outside of your own district with educators who teach what you are teaching, and find out how they are using Mimio in their classrooms. Filling in your profile helps other MimioConnect members understand your background and provides insight into the lessons you submit and the audience for which your lessons are designed.

5. How do I find lessons for my grade or subject area?

You can find lessons to download for use in your classroom via the “SuperNav Lesson Plans and Activities” drop-down menu on the MimioConnect home page. From that menu, choose a subject, an age level, or a grade level for your search. You can further filter your search results with the “sort by” subject-area or grade-level menus. Scroll through the lesson descriptions and open any lessons that interest you.

You may wish to note the author of a lesson that you like and find other lessons created by that author. To do so, click on a lesson by that author and then click on the author's name, next to “Posted by.” This will take you to the author's profile. At the top of the author's profile, click on “Lesson Plans and Activities” to find all of the lessons created and uploaded by that author. Be sure to let the author know how much you like his or her lessons by adding a comment or an apple rating.

6. When I find a lesson that I would like to use with my students, how do I download that lesson from MimioConnect?

There are two ways to download a lesson from MimioConnect. The download menu gives you the option of “opening” the lesson in Mimio Notebook, or “saving” the lesson on your computer for use at another time.

To open a lesson in MimioStudio Notebook, locate the “Downloads” table on the lesson's page and click on the link for the attachment. When the “File Download” menu opens, choose “Open.” The lesson will automatically open in MimioStudio Notebook.

To “save” the lesson, locate the “Downloads” table and click on the attachment. This time, choose “save” and choose a location on your computer in which to save the Mimio lesson. You can then either double-click on the lesson, or open the file inside of Mimio Notebook.

7. How do I upload and share my best lessons on MimioConnect?

To upload your .mcf file to MimioConnect, click on the “Share Files” link below your profile, on the right-hand side of the screen. Alternately, you can click on the “Share Files” link found in the “Share a Lesson, Activity, or Website” table on the right-hand side of the screen. Next click on the link for "lesson."

When the “Share Files / Lesson” page opens, enter a title for your interactive lesson, as well as a brief description and summary of the lesson. Working your way down the page, identify the appropriate grade level and subject areas, using the drop-down menus. You should also enter any “keywords” or “tags” that might help other users who are searching for lessons.

Now you can upload the actual lesson file. Begin by using the “browse” button to find the lesson file on your computer. Click on the file and then click “Attach.” MimioConnect will then upload your interactive lesson from your computer. If your lesson is located on a website, simply enter the URL address of the website. You can also attach a screen shot of your lesson and enter any additional tags.

Once you have completed the form, click on “Preview,” at the bottom of the page, to see how your submission will look once posted to MimioConnect. If you are happy with the way it looks, click “Submit.”

8. What is “Ask a Master,” and how do I post a question?

The people behind “Ask a Master” are Mimio Masters – real classroom teachers who utilize Mimio every day in their own classrooms. They are happy to assist you with any questions related to Mimio. They may even post your question, with their answer, on the MimioConnect website.

To submit a question, click on the “Ask a Master” link located in the MimioConnect navigation banner. On the “Ask a Master” page, scroll down to find the submission table, on the right-hand side of the screen. Enter your name, email address, and your Mimio question, then click “Submit.” A Mimio Master will get back to you with an answer as soon as possible.

MimioConnect FAQ Video - How do I Ask an Ask a Master Question?

This video explains how easy it is to submit an Ask a Master question to find out more about Mimio interactivity.

9. How can I contact the MimioConnect staff?

If you have a question for the MimioConnect staff, send us a message via the “Contact Us” link located at the top right-hand corner of the MimioConnect home page. We will get back to you as soon as possible.

10. How can I get automatic MimioConnect updates?

MimioConnect is constantly being updated with new interactive materials created by educators just like you. To keep up with the most current additions to the site, sign up for MimioConnect RSS feeds and Weekly Updates, using the links at the top right-hand corner of the MimioConnect home page.

11. How do I download interactive lesson files from MimioConnect? Where do they go when I download them?

When you find an interactive lesson that you would like to download, scroll down the page until you see the “Downloads” heading. Below the heading is a table containing links for downloading any necessary “attachments” for that lesson. Typically, there is only one file here, with either an INK or MCF extension.

To download the lesson, simply click on the link. On Windows, a pop-up menu will appear, asking whether you want to open or save the lesson file. To download the file to your computer, click on the “Save” button. Your computer will then prompt you to select a location on your computer to save the file. If you don't have a folder already set up for the file, it's a good idea to download it to your “desktop.” That way you can easily find it after the download. You can always move it to a folder later.

If you are using a Mac, the file will automatically be added to your “Downloads” folder. You can access the file in the folder, or move it to another folder.

12. What is the difference between INK and MCF files?

Mimio Studio software features two unique file extensions: INK and MCF. It is important to understand the difference between these two different types of files.

The best way to think of an INK file is to think of it as a single interactive lesson. When you use Mimio Notebook to create a single lesson or presentation, Mimio will by default suggest saving the file as an INK file (though you can also save these files as other types). In other words, an INK file represents one interactive lesson created in Mimio Notebook. You must use Mimio Notebook to open INK files.

The best way to think of a MCF file is to think of it as a complete unit of study containing all of the materials that you will need to teach the unit. The MCF icon features a file folder in which you can place all of your unit materials, including INK files, PDF files, image files, multimedia files, and even Word and PowerPoint files. MCF files can only be created and accessed within the Mimio Gallery.

13. How do I open INK files that I download from MimioConnect?

There are several ways to open an INK file on your computer, but the easiest way is to double-click on the file. When you double-click on the file, Mimio Notebook will open and your desired file will load.

If Mimio Notebook is already open, there are two additional ways to open an INK file:

  1. Click on “File,” then on “Open.” Alternately, use the folder icon on the top left-hand side of the Mimio Notebook menu. Once inside the open menu, locate the desired file on your computer. Select the file, click “Open,” and the file will open in Mimio Notebook.
  2. The final way to open an INK file is to drag-and-drop the file onto a blank Mimio Notebook page. Mimio Notebook will automatically import and open your file.

14. How do I open MCF files that I download from MimioConnect?

After downloading an MCF file from MimioConnect, you need to place the file into your Mimio Gallery. To do so, open your Mimio Gallery. Next, double-click on the MCF file icon, and your MCF file will automatically be imported into a new folder in your Mimio Gallery. You will then have access to all of its contents through the new folder. To use the folder's contents, simply drag them onto a Mimio Notebook page.

You can also import an MCF file into the Gallery by dragging and dropping the MCF file icon into the grey area of the Gallery. A third way to import an MCF file is to use the “Import Content” button, found at the top right-hand corner of the Gallery menu.

15. How can I export my Gallery files so that I can share them with other teachers and on MimioConnect?

First, open your Mimio Gallery. Select the folder that you wish to share, then click on the “Export Content” icon at the top right- hand corner of the gallery. A “Save” menu will appear. Name the file and decide where to save it on your computer.

Your Mimio Gallery will now automatically export all of the materials inside the folder and create a MCF file. The MCF file can then be sent as an email attachment, saved to a disk, or posted on MimioConnect for others to use.

16. How can I add content to my Mimio Gallery?

Mimio users can add a variety of different types of files to their Mimio Gallery, including INK, MCF, PDF, Word, PowerPoint, any image file, audio files, and even video files.

Adding files to your Mimio Gallery is as simple as dragging and dropping those files into your Gallery. First, select a folder in which to place the files. You can select a current folder in the Gallery by clicking on that folder. You can also create a new folder by clicking on the “New Folder” icon in the top left-hand corner of the Gallery.

Once you have selected a folder, drag-and-drop the desired file into the grey area at the bottom of the gallery. Your Gallery will automatically import the file and place it within the folder you selected. It will also categorize the file as an image, template, multimedia, or lesson, for greater organization.

Instead of dragging and dropping files into the gallery, you can use the “Import Content” button, located in the top right-hand corner of the Gallery.

17. How do I import a Word, PDF, or PowerPoint document into Mimio Notebook? How can I make it bigger?

There are several ways to import these types of documents:

  1. You can drag-and-drop any Word, PowerPoint, or PDF file onto any blank Mimio Notebook page. Mimio Notebook will create a page for each page or slide associated with that file.
  2. You can click on “File” and then “Import” to bring a Word, PowerPoint, or PDF file into Mimio Notebook.
  3. You can access a Word, PowerPoint, or PDF file using the “Open” menu. Use the drop-down menu at the bottom (“Files of Type” in Windows and “Enabled File Types” on a Mac) to select the type of file you wish to open inside of Notebook.

If your document appears too small inside of Notebook, use your “zoom in” tool to get the size you want.

18. How can I save my INK files as other types of files?

Mimio Studio Notebook lets you save files as something other than INK files. Options include PDF, an image file, and even a Web page.

Are you having difficulty calibrating your Mimio in interactive mode? If so, you may be experiencing problems with interference.

First, open the “Save As” menu. (You can click on the file to access the “Save As” menu, or use the disk icon at the top of Mimio Notebook.) Use the drop-down menu at the bottom of the “Save As” menu to select an alternative file extension. On a Windows machine, this menu will be labeled “Save as Type.” On a Mac, look for the “File Format” drop-down menu.

After you select an alternative file extension, Mimio Notebook will turn each of your Mimio Notebook pages into the selected file type. If you save a file as a Web page, Notebook will also write all of the code needed to upload the page to a server.

19. Are you having difficulty calibrating your Mimio in interactive mode? If so, you may be experiencing problems with interference.

Mimio’s breakthrough design utilizes infared technologies to make any hard, flat surface an interactive surface. Users of the Mimio Interactive system enjoy its extraordinary portability, reliability, and affordable price tag.

However, certain environmental factors may occasionally interfere with the functioning of your Mimio bar. These factors include ultrasonic motion sensors, plasma flat-panel displays, or old CRT monitors in your classroom, as well as direct sunlight falling on the Mimio IR sensor.

Fortunately, Mimio Studio software makes it easy for you to test your environmental conditions to identify and correct any potential interference issues. Follow the simple steps outlined below to run a thorough diagnostic test of your classroom.

To begin testing for interference issues, you will need to access your Mimio Settings menu. There are three ways to access your Mimio Settings menu inside of Mimio Notebook:

  • You can first click on “Tools,” then “Mimio Settings” at the top of your Notebook screen.
  • Or, you can double-click on the orange icon with the wrench symbol in the bottom right-hand corner of your Mimio Notebook screen.
  • Or, you can right-click on the Mimio Icon in your task bar. The Mimio icon is located at the bottom of a Windows screen and at the top of a Mac screen.

By doing one of these three operations your Mimio Studio Settings (or Preferences) menu will open up within its own window.

Once inside your Mimio Settings menu, click on the Devices tab on the left-hand side of the screen. Next, click on the Settings button to open a third window containing device information and an environmental analysis test.

To test your ambient light and ultrasound levels, click on “Test.” Your Mimio software will now run a diagnostic test of your classroom, which should take only a minute or so. It will then indicate whether your classroom has passed or failed the test in one or both areas.

If your classroom fails in one or both areas, use the list above to help determine what might be causing the interference, and take steps to correct the problem. If you continue to experience problems, please contact Mimio support.

20. How can I create a Group?

Simply log on to MimioConnect. Navigate to the Welcome box. Below your stats you will see that there is a Create Group option. Click on that and it will bring you to a Create Group setup page. Enter information about the Group you would like to form and click Submit.

21. Can more than one person be Administrator for a Group?

Yes! If you are the creator of a Group you can give administrative authority to any of your members. In your Group, click on the Manage Users tab. Then click on the list tab. You will see a list of all members that are part of your Group. You will see a column on the right-hand side labeled “Admin” with an option next to each name that reads “Admin: Create.” Click on this option to create additional Administrators for your Group.

22. Can I add members to my Group or do they need to add themselves?

If you are in a Group, both options are possible. Anyone on MimioConnect can view your Group profile and choose to join your Group. Alternatively, as the manager of a Group, you can add users by following the path Manage Users>>Add members. In the box provided under the Add members tab, add the MimioConnect usernames of anyone you want in your Group and they will be added.

23. I would like educators similar to me to find and join my Group. How can I make that happen?

Here’s where your networking skills come in handy. When you set up your Group, make sure you add specifics. Make your Group name as descriptive as possible. For example, Science Teachers is too general while High School Physics is better because it is more precise. In addition to the Group’s name, you will want to add details about the Group’s mission, objectives, and a welcome statement. Add lessons and files related to your Group’s goals. Search for other MimioConnect user’s lessons that are relevant to your Group and invite those users to join your Group. Remember: the more you put into your Group, the more you will get out of it.

24. As a Group Administrator what can I do encourage other Group members to share their best interactive lessons and to contribute ideas within my Group?

Communication with Group members is key to making Groups more dynamic. Group Administrators could prepare a "Welcome email" to send to all new members. Posting “hot button” forum posts within a Group could drum up traffic. Forum questions/topics could be initially posed to all Group members via email. The same email could provide a link to the forum, inviting members to comment.

Ultimately, Group Administrators can strive for true collaboration on a project/lesson level. For example, an Administrator could send out a challenge to the Group to help create a lesson dealing with a topic specific to the Group. They could then invite Group members to contribute ideas, strategies, and even files. A final product could then be created and posted for the entire Group to use.

Another idea might be to ask members to create an interactive curriculum based on their subject matter. Corresponding lessons could then be shared to cover standards.

25. If I add a lesson while in a Group, can I still share that lesson with all of MimioConnect?

Yes, you can still share lessons publically if you upload them while in Group. If you are within a Group adding information to submit a lesson, you will see a header called “Groups.” You can check the “Public” box under this header if you want your lesson to be shared publically with all MimioConnect users. If you want to share your lesson only within your Group, do not check this box. If you want to share your lesson with several Groups, upload it while you are outside of Groups. This way, you will be given options to upload your lessons to any or all of the Groups you are a member of.

26. What is the difference between a Group Administrator and an Administrator designated by a Group Administrator?

There is not a big difference between these two roles. A Group Administrator is the creator of a Group. Their name and email will be displayed as the contact information for that Group. Apart from this, a Group Administrator and any Administrator they assign within their Group will have the same abilities – the ability to manage Group membership by adding and deleting members or awarding administrative powers to them.

27. If I delete my Group, will all forum postings, files, and lessons associated with that Group be deleted?

You don’t have to delete all content associated with a Group if by some chance you choose to delete that Group. You will be given a choice to “do nothing” (keep all content related to that Group on MimioConnect even though you are deleting it). You will also be given the option to delete all postings to the Group that are not also held within another Group.

28. How can I import Word and PowerPoint Files into Mimio Studio for Mac?

Mimio Studio software allows educators to easily import Word and PowerPoint files into their Mimio Notebook! This feature allows teachers to bring their old tried and true documents to life using Mimio interactivity.

To easily import Word and PowerPoint documents into Mimio Notebook for Mac please do the following:

  1. Open the document in either Word or PowerPoint.
  2. Click on “File” then “Save As.”
  3. Next use the “Format File” drop down menu to save the Word or PowerPoint file as a PDF file. Be sure to remember where you saved the file on your computer, for example your desktop or documents. This action will create a PDF file containing your entire Word or PowerPoint file.
  4. Now open your Mimio Notebook for Mac.
  5. Click on “File” then “Import.”
  6. Use the Import menu to locate and open your new PDF file.

Your Mimio Studio software will now create a Mimio Notebook page for each of the Word pages or PowerPoint slides.

29. Can you show me how to attach a MimioTeach system to my whiteboard with brackets?

Use brackets to mount a MimioTeach bar to your whiteboard in just a few easy steps! Have questions about this video or mounting your teach bar? Please contact us at http://www.mimio.dymo.com/Support/Technical-Support.

30. Can you show me how to attach a MimioTeach system to my whiteboard without brackets?

Without brackets, mount a MimioTeach bar to your whiteboard in just a few easy steps! Have questions about this video or mounting your teach bar? Please contact us at http://www.mimio.dymo.com/Support/Technical-Support.


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